📄 Terms & Policies

Last updated: September 2025

Welcome to Lunar Haze. By using our website (lunarhaze.co) or purchasing from us, you agree to the following Terms, Policies, and Disclaimers. Please read them carefully.

🔒 Privacy Policy

Lunar Haze (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or make a purchase.

1. What We Collect

  • Personal Info: Name, email, shipping/billing address, and payment info (processed securely by our payment provider).

  • Browsing Info: Device type, browser, IP address, and pages visited.

2. How We Use It

  • To fulfill orders and process payments.

  • To communicate order status, updates, and special offers (only if you opt in).

  • To improve our website and user experience.

3. Sharing Your Info

We don’t sell your data — ever. We only share information with trusted third-party services (e.g., Squarespace, payment processors, and shipping providers) in order to fulfill your order.

4. Cookies

We use cookies to understand site traffic and shopping behavior. You can disable cookies in your browser at any time.

5. Your Rights

You may request access, correction, or deletion of your personal data by emailing us at hello@lunarhaze.co.

6. California Residents

We comply with the California Consumer Privacy Act (CCPA). Contact us to request a data disclosure or deletion.

📜 Terms & Conditions

By using lunarhaze.co, you agree to these Terms. Please discontinue use of the site if you do not agree.

1. Adult Use Only

Our products are intended for adults 21 and over. By purchasing, you confirm you meet this age requirement.

2. Product Use

Our kits are designed for legal herbal use only. Lunar Haze is not responsible for misuse or illegal activity involving our products.

3. Intellectual Property

All content on this site (including images, designs, and branding) is the property of Lunar Haze LLC. Please do not use or reproduce without permission.

4. Orders & Shipping

  • We reserve the right to refuse or cancel orders for any reason, including suspected fraud or policy violations.

  • Shipping times are estimated and not guaranteed. Lunar Haze is not responsible for delays caused by carriers or incorrect addresses.

5. Returns & Refunds

  • We don’t issue refunds for buyer’s remorse.

  • If you return an unused kit within 7 days of delivery, you’ll be refunded the item cost minus shipping. Buyer covers return shipping.

  • If your order arrives damaged or incomplete, contact us within 7 days of delivery and we’ll replace or refund the item.

  • Refunds are issued to your original payment method within 5–7 business days after inspection of the return.

⚠️ Disclaimer

This site is intended for informational and entertainment purposes only.

Nothing on this site should be interpreted as legal or medical advice. Smoking products are used at your own risk. By purchasing from Lunar Haze, you acknowledge that you are of legal age and understand your local laws.

📧 For any questions about these Terms or Policies, contact us at hello@lunarhaze.co.